Housekeeping Supervisor

Purpose

As Housekeeping Supervisor, you are the driving force behind our Housekeeping team's success! You oversee the achievement of daily cleaning excellence, uplift team spirits, and shape our Housekeeping team into cleanliness champions. With your coaching finesse, you will guarantee our team consistently delivers top-tier cleanliness and productivity, ensuring a sparkling and secure stay for our guests.

Job title: Housekeeping Supervisor

Location: Peppers Beacon, 34 Lake Esplanade, Queenstown, 9300

Salary: $28 - $30 Hourly rate

Contract: Permanent Full-Time Hours: Minimum 30 to Maximum 48 hours per week

Minimum Experience: Diploma or at least 3 years of relevant experience

Primary Responsibilities

• Lead and supervise the housekeeping team, ensuring efficiency and high-quality service
• Develop and implement cleaning schedules and quality control measures.
• Provide hands-on training and coaching to housekeeping staff
• Monitor inventory levels and manage supply orders  
• Maintain strong interdepartmental relationships to ensure seamless operations
• Uphold brand standards and respond to guest requests with professionalism
• Determining work requirements and allocating duties to Housekeepers.
• Maintaining attendance records and rosters.
• Overseeing the work of the unit and suggesting improvements and changes.
• Conferring with workers to resolve grievances
• Advanced English communication skills (multilingual abilities are a plus)
• Strong teamwork skills and the ability to foster positive internal relationships.
• Knowledge of cleaning protocols, equipment, and chemical handling

Skills and Experience

• A sharp eye for detail and previous leadership experience in Housekeeping
• Excellent communication, interpersonal and time management skills, along with a friendly and outgoing personality
• The ability to think on your feet to keep things running smoothly throughout the day
• A high standard of personal grooming and a polished appearance
• Willingness to not only lead the team but to also work alongside them to ensure their success
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays

 Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.