Night Porter

Pullman Quay Grand Sydney Harbour, where your workplace is as iconic as the view.

Perfectly situated in Circular Quay, our hotel offers luxurious one- and two-bedroom apartments with stunning vistas of the Sydney Harbour Bridge. We pride ourselves on a unique blend of short-term hotel accommodations and long-term residential options, providing diverse experiences for our guests.

Our food & beverage offerings, including the renowned Q Dining and the vibrant Hacienda Bar and Lounge, set the stage for unforgettable culinary experiences. With exceptional meeting and event facilities that cater to everything from corporate functions to breathtaking weddings against a harbour backdrop, working with us means being part of something truly special. 

Purpose

As a Night Porter, you will be the go-to person of the property when everyone else is asleep! Whether it is a late-night guest inquiry or a minor maintenance issue, you are there to provide assistance and maintain the hotel's reputation for exceptional service.

Primary Responsibilities

• Assist guests with all enquiries and complaints, and provide accurate information to guests about the property facilities and features
• Work closely with security to keep a watchful eye on the building's security systems, contributing to a safe and secure environment for guests and staff alike
• Assist guests with transport and travel arrangements, luggage delivery and storage, parking and valet services
• Assist the day team with their operations, ensuring a seamless guest experience that extends throughout the entire day and night
• Embrace the distinctive night shifts at our hotel, spanning from 11pm to 7am

Skills and Experience

• You will be an independent worker who can take initiative and excel without constant supervision
• Your communication style is warm and welcoming, making both guests and team members feel at ease
• Adaptability and physical fitness to work in both internal and external environments, including staircases and uncovered areas.
• Quick-thinking problem solver, putting the guest's needs at the forefront, and taking pride in crafting and delivering memorable guest experiences
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays ensures you are part of our dependable team
• Drivers licence – possessing an open (manual) drivers licence is advantageous

 Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Elevate your career at Pullman Quay Grand Sydney Harbour, in a setting where luxury and opportunity meet.