Practice Manager | Deer Park | Full Time

About ForHealth 

At ForHealth, we’re committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually. As part of the ForHealth Group, we’re focused on innovation, culture, and exceptional patient care. 

The Practice 

Deer Park Medical Centre, with a proud 45‑year legacy, is located within Melbourne's western suburbs. Our modern and welcoming practice provides the best in patient care and outcomes for our diverse patient base. 

We foster a family‑like environment where all staff play a vital role in supporting our patients and each other. Our large practitioner team includes a dedicated group of GPs, Allied Health professionals, and nurses who contribute actively to the clinical success of the practice. They are supported by a professional and caring administration team, ensuring smooth day‑to‑day operations. 

Conveniently situated within a busy shopping centre and close to public transport, the practice is easily accessible for patients and staff alike. Together, we are committed to creating an outstanding workplace culture that reflects our history, values, and dedication to healthcare excellence. 

 
The Role 

This is a full-time Practice Manager position and presents a fantastic opportunity to support our close-knit teams and doctors, who are passionate about providing the highest standard of care to our diverse patient base. 

You will lead, manage, and support our employees and Health Care Professionals, ensuring operational excellence and a culture of safety, respect, and quality. 

Reporting to the Regional Manager, you will be responsible for all day-to-day operational requirements of running a professional medical centre, including staff management, centre improvements, compliance, and financial oversight. 

 
The Responsibilities 

Your responsibilities will include: 

• Providing effective supervision and leadership to ensure seamless practice functions 
• Leading recruitment, onboarding, training, appraisals, and mentoring of staff and practitioners 
• Overseeing financial operations including payroll, budgets, allocations, and accurate record keeping 
• Monitoring clinic safety, compliance, and adherence to SOPs, accreditation standards, and regulatory obligations 
• Reviewing and improving systems, processes, and IT platforms, including Best Practice and Xero 
• Facilitating regular team meetings, performance reviews, and staff development initiatives 
• Collaborating with Regional and National Managers and other key stakeholders to achieve practice goals 
• Supporting implementation of new systems, tools, and continuous process improvements 
• Driving a patient-focused culture by delivering exceptional customer service and ensuring positive patient experiences 

The Successful Candidate 

We are seeking a motivated, people-focused leader who thrives in a dynamic and fast-paced environment. Your professionalism, adaptability, and supportive leadership style will be key in fostering a positive workplace culture and driving the continued success of our centre. 
 
You will bring: 

• Demonstrated leadership and management experience, ideally within the healthcare sector 
• A qualification in Business Administration or a Diploma of Practice Management (preferred) 
• Excellent organisational and time management skills with the ability to prioritise effectively 
• Exceptional communication and interpersonal skills, with a strong focus on customer service 
• A genuine passion for people and a personable, approachable manner 
• Proven experience leading multidisciplinary teams in a busy environment 
• Proficiency in clinical software and the Microsoft Office Suite 
• Flexibility and the ability to adapt quickly to changing priorities and operational needs 
• Strong conflict resolution and problem-solving abilities 
• Knowledge of Medicare billing processes and healthcare compliance (highly regarded) 

Perks & Benefits - Why Work for us?

We’re proud to offer a supportive and rewarding workplace where your health, wellbeing, and career growth are our priority. 

Along with a competitive salary, you’ll enjoy a range of benefits designed to support your health, wellbeing, and professional growth: 

• 20% off dental treatments 
• Stay fit with discounted gym access 
• 24/7 Employee Assistance Program (EAP) for you and your immediate family 
• Health insurance discounts 
• Potential performance bonus on top of your salary 
• Supportive leadership and a strong, values-driven team culture 

As part of the ForHealth Group, you’ll have the opportunity to thrive in an outstanding work environment that invests in its people through training, development, and internal promotion. 

If you’re ready to be part of a first-class team and contribute to our mission of building a healthier Australia, we’d love for you to Apply Now. 

Our Commitment to Inclusion 

ForHealth Group is proudly committed to diversity and inclusion. We welcome applications from individuals of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, the LGBTIQA+ community, veterans, carers, refugees, and people of all ages. 

We foster a safe, respectful, and inclusive workplace culture that upholds our core values — the 10 things that make us tick — and actively eliminates behaviours that are unlawful or inconsistent with these values.