Property Administrator

We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.

Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.

About the Role: 

As a Property Administrator, you will play a vital role in ensuring the smooth operation of our residential communities. Reporting directly to the Senior Property Manager, you will be responsible for a range of administrative tasks, from managing resident documentation to facilitating rent increases and vacate procedures. This role offers an exciting opportunity to develop your skills in property management administration while working within a supportive and dynamic team environment.

Key Responsibilities: 

• Utilise your property management/administration experience to process tenancy documentation accurately and efficiently.
• Liaise with various stakeholders to ensure administrative requirements are met, demonstrating exceptional customer service.
• Respond promptly and professionally to incoming phone calls and emails, maintaining high levels of communication.
• Conduct data entry and administrative tasks with a high level of attention to detail, utilising Microsoft Office and support software to manage documentation effectively.
• Assist with rent increases, vacating resident procedures and site fee increases in compliance with relevant state legislation.
• Collaborate with the team to execute ad hoc tasks and contribute to continuous improvement initiatives.

 About You:

• Highly organized and proactive individual
• Strong administrative skills
• Passionate about delivering outstanding customer service
• Thrives in a fast-paced environment
• Strong attention to detail
• Eager to contribute to the success of the property management team
• Possesses property management and/or administrative experience