Village Manager

Join Keyton as a Retirement Village Manager at The Pines Village in Ellenbrook! Manage a resort-style residence with a Mediterranean villa ambience, create a warm, welcoming environment, and make a lasting impact on our residents' lives!

About Us

With over 75 villages and more than 17,000 residents nationally, Keyton is Australia’s leading owner and operator of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities. 

Our purpose is to create places where communities thrive – not only for our residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.   

Your Day on A Page

We are seeking a dedicated Village Manager for The Pines Village in Ellenbrook. This full-time role reports to the Regional Operations Manager and offers a chance to make a meaningful impact in a community-focused environment. Responsibilities include managing daily operations and compliance, while ensuring an outstanding resident experience.

Located at our The Pines Villages at Ponte Vecchio Boulevard, your day will see you working in picturesque surrounds, with quality amenities and a lively community that sets the backdrop for an enviable workplace.  At Keyton, we are one team, and our Village Manager will embody our values every day:

• Connect as One Team:
  • • Foster a warm and welcoming environment where residents feel at home and supported.
    • You’ll be the go-to person for both residents and staff, ensuring everyone’s needs are met with a smile.
• Realise the Opportunities:
  • • Manage the day-to-day operations of the village, including overseeing maintenance, coordinating with service providers, and ensuring everything runs smoothly.
    • Assist in budget planning, optimizing maintenance programs, and managing capital works.
    • Maintain regulatory compliance, workplace health and safety, and effective administrative controls.
• Make Room for Kindness:
  • • Be the friendly face that listens to concerns, solves problems, and makes sure our residents are happy, healthy, and thriving.
• Find the Fun:
  • • Plan and oversee a variety of engaging activities, from themed dinners and movie nights to gardening clubs and fitness classes.
• Lead with Heart:
  • • Lead and support a passionate team of employees who share your commitment to creating an exceptional living experience for our residents.

Who You Are: 

You may have experience in operational management, property management, retirement living, aged care, hospitality, retail, sales or a similar customer-facing sector. Your leadership skills, problem solving attitude and relationship management expertise, will help you thrive in this role, as will:

• An energetic and enthusiastic leader who can juggle multiple tasks.
• Customer-centric, prioritising the needs and satisfaction of our residents, with a genuine passion for working with seniors
• Experienced in strata management, property management, procurement and contract management are advantageous
• Compassionate, with a deep understanding of the unique needs of retirees.
• Resilient and a problem-solver who can think on your feet and handle challenges with grace.
• Excellent computer skills (Word, Outlook, Excel, PowerPoint and internet)

The successful candidate will have or be willing to complete their First Aid, CPR Certificates and driver's license with own transport.

Perks & Benefits: 

• Competitive salary with opportunities for continuing development
• A supportive and friendly work environment.
• The chance to make a real difference in the lives of our residents.
• 4x Wellbeing Days (one per quarter). That’s almost an additional week off in addition to your annual leave!
• Fitness Passport for you and your family.

Ready to Join the Fun?

If you’re passionate about leading a vibrant and caring community for retirees, we’d love to hear from you!

Apply now and be a part of something truly special.

You will need to complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October, with evidence prior to joining.