Youth Settlement Caseworker

Do you want to work for a leading national not-for-profit organisation providing dedicated human and social services to a diverse Australia?

With community at the heart of everything we do, our purpose is to create a world in which everyone has access to equal opportunities.

About the Role

The Settlement Case worker will be responsible for providing settlement support to newly arrived people, especially Humanitarian Entrants and Refugees, who have arrived in Australia within the last five years (or more depending on circumstances) and ensure contractual obligations under the relevant funding programs are met. The Settlement Case worker will also conduct in-depth intake assessments, facilitate engagement, referrals and successful settlement outcomes to increase the independence and self-reliance of newly arrived refugee and migrant individuals and families.

The role will hold a caseload of either low to medium-intensity clients, providing information, advice and referrals as needed.

Please ask us for a copy of the PD for the details on responsibilities.

Essential Criteria

• Tertiary qualifications in Community and Human Services, Social Work or relevant Discipline
• Experience in the delivering culturally responsive case work services
• An understanding of skills and techniques to build clients capacity to become independent in Australia
• Strong knowledge and understanding of the multicultural sector including relevant government policies and programs
• Highly developed interpersonal and communication skills including the ability to deal constructively with complex and sometimes conflicting situations
• Highly developed written and computer skills across a range of applications including client records management systems.

Desirable Experience

• Minimum 3 years equivalent experience and/or Tertiary qualification in Social Work/ Human Services or relevant discipline
• Lived experience of forceful displacement and migration

About Us

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

About our Benefits

• Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
• Flexible working arrangement supporting work from home and office, including the opportunity of a 9-day fortnight.
• Access to in-house training and learning opportunities for professional development and growth.
• Access to our inhouse wellbeing programs
• Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About our Recruitment Process

SSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young people’s safety, and wellbeing is embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment. 

To Apply

We look forward to receiving your resume and cover letter, explaining your interest and suitability for this role via email. Applications without cover letters will not be considered

Applications close Friday 6^th June 2025.

SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in; providing alternative formats to apply, making adjustments to the recruitment process and offering information about workplace adjustments and support networks. Should you require adjustments please email us at [email protected].

SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in; providing alternative formats to apply, making adjustments to the recruitment process (including the application form ) and offering information about workplace adjustments and support networks.

Should you require adjustments please email me at [email protected] or call me on 0410 801 184