Assistant Strata Manager

Who is PICA Group?
PICA Group is Australia’s leading strata and property services provider made up of a unique network of industry specialist businesses in strata and facilities management, property development, debt recovery and legal services. We enhance Australia’s community living by caring for one of our customer’s most valuable assets, their investment, and their home.

Who we’re looking for.

We are on the lookout for a customer focused Assistant Strata Manager to join our ACE Consulting Branch located in the seaside suburb of Braeside. This role is integral to our core business of delivering professional strata management services to our clients. Working closely with dedicated services team with COE’s, at ACE we work as one team to deliver value to our customers. We pride ourselves on being the best in the industry, and we also know how important it is to have some fun along the way. Some of this team’s magic can be found in its friendly and supportive culture.

What you’ll be doing:

• Coordinate the service delivery with repairs & maintenance, levies, meetings, compliance, and insurance.
• Engage with committee members either by email or phone to provide information or handle situations related to their community.
• Maintain documents and records related to the community within a document management system.
• Prepare and update meeting records and documents such as minutes and agendas using a digital document transaction system.
• You may attend AGM’s (virtual and on site) with Strata Manager.
• Have the opportunity to build on your strata knowledge and grow your career!

 About you:

• You are passionate about solving problems and thrive with delivering solutions

• Proven experience in customer centric roles.
• Proficient in Microsoft Office and experienced with CRM/Document management systems.
• While not required, experience in property management, strata/body corporate, or real estate is beneficial.
• Ability to see challenges as opportunities.
• Excellent relationship-building skills.

 What we can offer you!
If you haven’t heard of PICA Group, check us out: http://picagroup.com.au/, I think you’ll be impressed.  We have over 700 staff and 30 branches along the east coast, from Far North Queensland down to Tasmania.  
  
Still not convinced? Check out what our employees have to say about working at PICA on Glassdoor A 4.1 star rating is nothing to sneeze at.

How to apply
If you're ready for that next step in your career and want to join an industry leader at an exciting period of transformation, please apply via the link.
  
At PICA we value diversity and encourage a speak up culture where our people bring their whole selves to work to enhance community living for all.
  
For up-to-date information about PICA Group, visit us:
  
https://www.linkedin.com/company/prudential-investment-company-of-australia/mycompany/
https://picagroup.com.au/
  
You must have the right to live and work in this location to be considered for this opportunity.
  
It is PICA Group’s policy not to accept speculative CV’s from Agencies, unless the role has been released directly to the agency. Should we require any assistance from agencies on any roles a member of the Talent Acquisition team will contact agencies directly. 

When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process.  We encourage people from underrepresented groups to apply.