Triage & Assessment Specialist

About the role:

This is a full-time permanent position located in Oran Park NSW. Starting base annual salary of $91,297 to $96,882 negotiable based on experience, plus super, plus access to generous salary packaging options.

About Uniting:

When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them.

We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.

Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to all Elders – past, present, and emerging – and to all First Peoples on whose lands we live and work.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

About the opportunity:

In this vital frontline role, you’ll be the first point of contact for families seeking support. You’ll provide compassionate, trauma-informed triage and comprehensive assessments that explore the whole family’s needs—identifying risks, vulnerabilities, and strengths. With every call, every visit, and every plan you create, you’ll be planting the seeds of stability and hope.

• Respond swiftly and sensitively to new referrals using evidence-informed assessment tools.
• Engage with families through flexible and culturally safe approaches including phone, home visits, and community meetings.
• Make critical decisions around child safety and wellbeing, ensuring timely support.
• Act as a specialist resource for the Family Connect & Support team, bringing expert insight on risk and safety planning.
• Build trusted pathways with local service providers and ensure families transition seamlessly to longer-term support.  

Your Qualifications & Experience

• A degree in social sciences or related
• Experience in child, youth or family work
• Experience assessing risk and working with families facing vulnerability
• Knowledge of child protection and local service systems
• Cultural responsiveness, particularly when working with Aboriginal and CALD families
• A current NSW WWCC and current driver’s licence

Benefits and culture

Working to inspire people, enliven communities and confront injustice brings its own rewards, but there’s more.

• Welcoming you exactly as you are
• Starting base annual salary of $91,297 to $96,882 negotiable based on experience plus super
• Access to generous salary packaging options as well as access to Uniting’s URewards retail partner program.
• Wellbeing programs and access to fitness passport
• Career development opportunities such as training, education.
• Amazing workplace culture

Should you have any questions, please contact Belinda Condon from Uniting's Talent Acquisition Team at [email protected]

Employment with Uniting is subject to satisfactory background checks, which include National Police Checks, Working with Children Checks and Reference Checks.  
 

Closing date: 11:55pm, Wednesday 9^th July 2025