Field Service Diesel Technician

Join a Legendary Team Keeping CAT Machines Running Strong!

Step into a legacy of excellence at our Swan Hill branch, where innovation meets the open road. We're on the hunt for a trade-qualified Field Service Diesel Technician – someone ready to roll up their sleeves, hit the road, and get hands-on with some of the toughest machinery on earth.

As part of our field service team, you won’t just be turning spanners – you’ll be the front line of support for our customers. From diagnostics to major repairs, you’ll bring CAT equipment back to life, wherever the job takes you – on site, in the paddock, or out in the bush.

At William Adams, we’ve spent nearly a century shaping Australia’s heavy machinery industry. With Caterpillar by our side, we power the engines of construction, mining, agriculture, marine and more – and we do it with pride.

This isn’t your average workshop gig – it’s a field-based mission. Big machines. Big responsibility. Bigger rewards.

Are you ready to make your mark?

ABOUT THE ROLE

Your typical day will include:

• Onsite technical troubleshooting and fault finding including; diagnostics, repairs and maintenance on Cat equipment and their components; hydraulics, transmissions and engines   
• Providing outstanding customer service to our loyal customers
• Compiling and completing accurate reporting
• Working autonomously to manage your time and maximise efficiency
• Maintaining a safe and clean work environment
• Liaising with our internal service and parts department
• Maintaining a William Adams service vehicle

ABOUT YOU  

To be considered for this role you will have the following skills, experience and attributes:

• Qualified Diesel Technician with experience on Caterpillar machines (preferred)
• 2+ years experience working in a Field Service role (preferred)
• Have advanced mechanical diagnostic skills with Cat computer diagnostics knowledge (great to have) 
• A proactive and positive attitude, with strong work ethic
• A strong commitment to safety, health & environment procedures
• Hold a current Drivers and Light Rigid Licence (heavy vehicle licence is also highly regarded)
• Proven ability to be self-motivated and to work unsupervised

WHAT IS ON OFFER?...

• A competitive base rate + Allowances + Leave Loading + Super
• Uniforms (laundered) + PPE
• Tool Loans (interest free)
• Fully equipped service vehicle
• Overtime (plenty on offer)
• OEM Tooling
• Cat parts store discount
• Ongoing training & development
• Relocation assistance up to $5000 for eligible candidates
• Career progression opportunities
• Employee Assistance Program
• Access to our Wellbeing portal, packed with resources and tools to support your physical, mental and emotional wellbeing
• Save with The Hub, our reward and benefits platform with discounts at over 470 retailers such as; JB HI-FI, Woolworths, Flight Centre + more!

If you have experience in the field and enjoy work independently, and you want to join a team who are proud to represent a globally recognised brand, this may be the role for you!  

Want to know more? Call David from our Talent Acquisition Team on 03 9566 0691 with any questions.